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Cookies Policy

This Cookies Policy explains how Letslucky Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your selected preferences.

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1. What cookies are

Cookies are small text files or similar data files that are stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a browsing session or during future visits. Cookies can help a website operate consistently, understand how it is used and provide a more relevant experience.

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Some cookies are set directly by Letslucky Casino. Other cookies may be set by service providers that support website hosting, security, analytics, customer communication, payment functionality or other technical services. These third parties may process information collected through their cookies in accordance with their own privacy information and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The duration of a cookie can vary depending on its purpose, settings and the service that places it.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies together.

2. How we use cookies

The cookies used on the website may be grouped into the categories below. The exact cookies and technologies in use may change as the website, security measures and services develop. Where consent is required, non-essential cookies will be used in accordance with your choices and applicable Australian privacy requirements.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, navigation, session management, security controls, fraud prevention, age or location checks where applicable, and the safe operation of requested features. Without these cookies, parts of the website may not work correctly. Because they are necessary for providing a service you request, they may not be removable through all cookie preference tools.

Functionality cookies

Functionality cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help us provide features in a way that is consistent with your previous selections. If you disable these cookies, certain preferences may not be retained and some features may need to be selected again.

Performance and analytics cookies

These cookies help us understand how visitors use the website. Information may include the pages visited, links selected, time spent on pages, general device information and whether an error occurred. We use this information to assess website performance, identify technical issues and improve content, navigation and usability. Analytics information is generally considered in aggregate or otherwise used to understand website activity rather than to identify you directly.

Security and compliance cookies

Security-related technologies may help detect suspicious activity, protect accounts, prevent misuse and support compliance processes. These technologies may assess information about a device, browser, session or interaction with the website. They are used to help protect players and the website from unauthorised access, automated abuse, fraud and other security risks.

Marketing and advertising cookies

Where permitted and where you have provided the required consent, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present information that may be more relevant to your interests. These cookies may be placed by Letslucky Casino or by advertising and measurement partners. You can usually refuse or withdraw consent for this category through the cookie preference tool or your browser settings.

  • Remembering your settings and preferences.
  • Maintaining website sessions and supporting secure sign-in processes.
  • Protecting the website, accounts and services from fraud or misuse.
  • Measuring website traffic, performance and technical reliability.
  • Improving content, design, navigation and functionality.
  • Understanding the effectiveness of communications and promotional activity where applicable.

4. Third parties, privacy and policy updates

Some cookies may be provided by third parties that perform services on our behalf or provide functionality used by the website. These parties may receive information such as a device identifier, browser details, approximate location, referring page, interaction data or technical event information. We expect service providers to handle information appropriately and to use it only for relevant business, technical, security or measurement purposes, subject to their arrangements with us and applicable law.

Third-party websites, content, links and services may have their own cookies and privacy practices. This policy does not control how independent third parties collect or use information. Before interacting with a third-party service, you should review its privacy and cookie information. Letslucky Casino is not responsible for the policies or practices of third parties that operate independently from the website.

Information collected through cookies may be combined with other information we hold about you where this is permitted and necessary for the purposes described in our Privacy Policy. This may include information needed to operate an account, provide support, maintain security, meet legal obligations, investigate suspected misuse or improve our services. We do not treat cookie information as a substitute for appropriate privacy and security controls.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. The updated version will be made available on this page with a revised date where appropriate. If a change affects how consent is collected or how non-essential cookies are used, we may ask you to review your preferences again.

Questions and privacy requests

If you have questions about this Cookies Policy, wish to understand how information is handled or want to exercise a privacy right, please use the relevant contact or support option made available on the Letslucky Casino website. We may need to verify your request before taking action and may retain certain information where required for security, legal, regulatory or record-keeping purposes. Further information about access, correction, complaints and other privacy matters is available in our Privacy Policy.

This policy is intended to provide general information about cookies used in connection with the Letslucky Casino website. It does not change any account terms, responsible gambling information, privacy obligations or other terms that apply to your use of the website and its services.